The Mr Pool Man Story
It all started with Dad and his pool cleaning van some 25 years ago in sunny Sydney, Australia
Pictured: Tom & Nat, the brother and sister duo
Mr Pool Man Owners
About Us
G'day from Down Under! 👋
So, picture this: it's 1998, and our old man decides to shake things up by starting Mr Pool Man in sunny Sydney, Australia. With a no-nonsense attitude and a whole lot of integrity, he taught us the ropes. Fast forward to today, and my brother and I are steering the ship, keeping Dad's legacy alive and well.
Speaking of Dad, he's a real character. After ditching the corporate grind, he dove headfirst into the world of pool maintenance, living out that self-employed dream. And let me tell you, it was quite the paycheck transition! He's a true Aussie with a German twist, straight-shooting and all about getting things done right the first time.
Now, with Mr Pool Man making waves in the States, we're starting small but dreaming big. Our range of pool supplies may be modest for now, but watch out! We're gunning to become your go-to online pool store.
Dad, his van and our first shop
So, whether you're a seasoned pool pro or just testing the waters, we've got your back. And hey, after 25 years, we've grown into Australia's top online pool supplies retailer, with a small yet mighty team of pool enthusiasts. We saw a gap in the industry for quality gear, fast delivery, and honest advice, so we decided to fill it.
At Mr Pool Man, it's more than just a business—it's a passion. With Dad's no B.S. philosophy, you can trust our pool advice and lifetime customer support to leave you feeling refreshed and ready for a dip. Our customer support crew knows their stuff, having helped over 185,000 customers across Australia enjoy their backyard oasis, now bringing that expertise and knowledge to American shores 💙
Our own locally grown brand 🇦🇺
Natalie, Tom and Hardy unboxing a fresh batch of Water TechniX Pool Heaters at Mr Pool Man HQ, based in the Central Coast of NSW, Australia.
Who is Water TechniX?
Seven years ago, we set out to create a truly revolutionary way to take better care of our pools without breaking the bank, and you know what? We finally cracked the code with our home-grown brand of pool supplies, Water TechniX, made and exclusively owned by Mr Pool Man.
We’ve taken years of feedback from customers, the good, the bad, and the ugly, and combined all of that into one neat little package. Taking all of the non-essentials out and leaving only what pool owners are looking for: efficient and affordable pool equipment and chemicals! Find out more here.
Our Philosophy
We have an unlimited responsibility as a business of quality to ensure the products supplied will maintain their durability for years to come.
It's also important we produce educational content for our customers to understand how to use and repair their pool products. Why? A quality product in the hands of a knowledgeable customer will ensure longevity and is far better value for the consumer.
By extending the life of a product, this greatly reduces the need for excessive consumption, minimises manufacturing resources and produces less waste, which is not only good for a greater whole, but also gives our customers more time to spend around their pool and most importantly, it's better for our planet!
Our Values
💦 We make a splash on pool ownership with lifetime support, so you can look forward to that afternoon dip.
👨🔧 When you speak or deal with Mr Pool Man, you will quickly realise how simple we make it, for you and us. Pools don’t have to be complicated, so let us show you how.
⭐️ With 25+ years experience, 185,000+ happy customers, thousands of 5 star reviews and a huge American demand to supply you can feel confident in knowing you're dealing with true pool experts.
🏆 We publish and promote our experience into content for our customers to educate themselves, to then save time and money on their pools. When something breaks, come to us and we will help you understand what, why and how and find the best solution to fix it.
Our Mission
To provide a better way to pool.
Meet (some) of our Team
Meet a handful of our Mr Pool Man Team! From left to right:
Luke, Head of Customer Service
Callum, Inventory Coordinator.
Craig, Order Coordinator.
Nat, Co-Owner and Head of Marketing and eCommerce.
Tom, Co-Owner and Head of Operations and eCommerce.
Alice, Tom's Better Half and Head of Content.
We're always staying up to date with industry news and advancements to provide you, our customer, with the best service and products.
We love having you here!
That's us! We're practically friends now you and I 🙂 . We appreciate you taking the time to find out more about us and our story. We're looking forward to being that difference you needed to experience a better way to pool.
Cheers 🍻
Tom, Nat, Hardy and the Mr Pool Man team.